Group Leader:   The following information and policies of Loch Leven Christian Camp and Conference Center are important for you and your group to know in order to create a positive experience for you and our other guests. 

Accommodations - Accommodations for your group are specific to the locations designated in the guest group Service Contract.  It is common for the facility to provide for multiple groups.  Meeting space & sleeping accommodations are separate.  All groups share dining room during meal service.  Outside gathering areas and recreation areas are common space shared by all groups.  For your safety, please do not remove or rearrange building furniture or fixtures without the Camp Manager's approval.

Availability of Facility - The Center is available to all persons without regard to race, color, national origin, age, sex or handicap.

Check In - The group leader should be the first to arrive and should check in with the Operations Manager or Manager on Duty.  At that time you will be given a Guest Book providing helpful information in efforts to secure a healthy and safe environment for you and your group.  Plan a time early in your program for the Manager to bring greetings and explain camp procedures. 

Check Out - Leader is requested to meet with Manager on Duty on the last day of retreat to clarify check out procedures and pay final Service Invoice. 

First Aid - THE CENTER DOES NOT PROVIDE HEALTH SERVICES. To be in compliance with the State of California and the American Camping Association, groups are responsible for providing their own health care supplies, one person with at least a certification in basic first aid and CPR and for providing their own emergency transportation.

Lifeguard - ANY USE OF SWIMMING POOL REQUIRES A LIFEGUARD WITH A CURRENT RED CROSS LIFEGUARD CERTIFICATION. Loch Leven does not have a certified lifeguard on site (except during summer camp).  Guest groups may provide their own lifeguard providing evidence of current certification.  Groups can request a lifeguard from the Center for an additional fee.

Prohibited Items - Alcohol, firearms, fireworks, explosives, ammunition, poisonous, hazardous and illegal substances are all prohibited.  Anyone on the site with any of the prohibited items will be asked to leave immediately.

Smoking - Smoking is prohibited in all buildings and all open areas except one area that is designated as a smoking area.

Supervision - User group will provide leadership and supervision for all participants during their visit. In respect for all guests, quiet times are 10:00pm to 7:00am. Each youth group must provide one adult for each 10 youth.  Children's groups (12 and under) must provide one adult for each 6 children.  Each person in charge of each group will be responsible for the conduct of the group. Any use of hand and power tools must be agreed upon by Operations Manager and to be used under adult supervision and stored in secured cabinet or container. 

Telephone - For your convenience, a pay telephone is available outside Stone Lodge. 

Parking - Parking is provided for your convenience near the various sleeping areas and at Stone Lodge.  Ask Manager about access to these areas.

Transportation on Site - Any vehicles providing transportation to be used on site must provide vehicles which provide appropriate amount space and seat belts for all passengers according to California State Laws. Passengers may not be transported in the back of any open trucks.

Wildlife - Rabbits, hawks, owls, various small birds, squirrels, bears, snakes and other wildlife enter the Center grounds from time to time.  Please enjoy wildlife from a distance.  For your safety, we do not recommend approaching any wild creatures.  We suggest all visitors remain on the roads, walkways and constructed trails.  We suggest NOT reaching or playing in rock formations, natural or manmade wood piles or under buildings or porches.

Campfires - Campfires are only allowed in a designated fire ring.  All fires must be extinguished until cold. The Center Manager must be contacted prior to any fire being built.  At that time, firewood will be provided. Campfire use may be suspended during high fire conditions as regulated by the California Department of Forestry.

Pets - No pets are allowed.

Repairs and Maintenance - There are maintenance request forms in Stone Lodge for reporting repair and/or supply  needs.

RATES:  Fees established in this contract are based on the rate sheet for the 2006 fiscal year (January 1 to December 31).  Fees for contracts written for the following year are subject to that year's rates.  

MINIMUM GUARANTEES:  It is the responsibility of the guest group to fulfill the minimum guarantee stated in the contract. Should the guest group's final count fall below the contracted amount without prior notice (see decreases, page 2), the guest group is required to pay 100% of the minimum guaranteed amount.

DEPOSITS:  A deposit of 20% of the contract minimum is required to confirm the contract. In the event of a cancellation, your deposit is refundable less a $35.00 administration fee no less than 90 days prior to arrival date. Within 89 days or less of your arrival date the deposit is not refundable.

PAYMENTS:  Your final payment is due on the final day of your scheduled event. Payment to be made in a single check, cashiers check or money order. No cash please. Payments are made to "Loch Leven Christian Camp & Conference Center".

INCREASES:  To  increase the number of guests over the stated contract minimum, contact Loch Leven at your earliest convenience but not less than 10 days prior to arrival date. Any increase (depending on space available) of 15% or more above the original contract minimum will require a request in writing no less than 30 days prior to arrival date. 

DECREASES:  To decrease the number of guests below the stated contract minimum, you must contact Loch Leven no less than 10 days prior to your arrival date. A group may decrease the number of guests by a maximum of 15% without penalty. Any group with a decrease over 15% will be charged the full rate for 85% of the original contract minimum. 

CANCELLATIONS:  Should you find it necessary to cancel, you must contact Loch Leven a minimum of 90 days prior to your arrival date. If you cancel 90 days or more from your arrival date you will receive a refund of your deposit less a $35.00 administration fee. If you cancel 89 days or less from your arrival date you will be charged 45% of the contracted minimum (your 20% deposit plus 25% of contracted minimum).

ARRIVAL REPORT FORM:  An "Arrival Report Form" will be provided for groups to notify  Loch Leven of final count of guests as well as other helpful information regarding hospitality services. The final count of guests stated on this form will be your new "minimum guarantee". Form must be received by Loch Leven no less than 10 days prior to arrival date. 

ARRIVAL & DEPARTURE TIMES:  Reservation and rate schedules are based on a 24 hour period. Arrival time is 4:00pm the first day of event; departure time is 2:00pm on final day of event. Day use reservations and fees apply to groups or individuals staying part or all of a single calender day. 

FOOD SERVICES:  All meals and meal services are to be provided by Loch Leven. No form of meal preparations by guests are allowed. Dining room is commonly shared when multiple groups are on site. Special dietary requests can be arranged in advance. Use Arrival report form to clarify dietary requests. No food is allowed in any sleeping accommodation areas. Any snack foods brought by guest groups must be non perishable, stored in sealed containers and served only in designated areas.

INSURANCE:  Proof of general liability insurance must be provided for your group.  A copy of the "Certificate of Insurance" must be received with signed Service Contract and deposit.

DAMAGES TO PROPERTY:  Any damage to Loch Leven property caused by guest group or member thereof will be subject to charges at current commercial  contracted replacement fees.

AVAILABILITY OF FACILITY:  Facility is available to all persons without regard to race, color, national origin age, sex or handicap.

NOTE:  Contract is subject to change in rates & policy with 90 day notice